Honor Our Time Please give yourself plenty of time so that you can arrive relaxed and ready for your treatment. We suggest you arrive at least 15-20 fashionably early minutes before your treatment to check in and get started right on time. As a courtesy to others, please remember that if your treatment is delayed because of late arrival, it will end as scheduled so that the next guest isn’t inconvenienced.
Help Us Out A credit card is required to reserve certain appointments, and we appreciate your respect of our 24-hour cancellation policy. Less than 24-Hour Cancellations will result in a charge of 50% of your service. There will be a non-refundable deposit for Full Lash Sets, MicroBlading, and Lash Lifts at the time of scheduling. If you have to reschedule, please be sure to do so more than 24-hours before your appointment.
Be Respectful of Others Please turn cell phones to silent and speak quietly while in the studio.
Minors at the Studio We are family-friendly here at Ruthie’s Eyes Studio. Minors must be accompanied by a guardian, and please be mindful of others during their treatments.
Take Care of Your Valuables Please remove all jewelry and leave your valuables at home. Ruthie’s Eyes Studio is not responsible for lost or stolen items.
Health Matters Please inform us of any health conditions at the time of booking your appointment. These include: high blood pressure, heart condition, allergies or pregnancy. You will also be asked to complete a medical history form upon arrival at the studio so we can better customize your experience to your needs.
ALSO, if you are feeling under the weather, please call us to reschedule your appointment. We understand it is sometimes hard to get an appointment, but out of respect for our wellbeing, we will work our hardest to get you back in the studio as soon as you are feeling better!
Your Happiness Matters If you are not fully satisfied with a product, please return it with the receipt within 15 days and we’ll exchange the product or issue you a Ruthie’s Eyes Studio credit in the form of a Gift Certificate. As with product, we want you to be happy with your service. Please contact us if you're not satisfied so we can be sure to help!
Contacting Us Please call us at our studio at 484-453-8811, email us at firstname.lastname@example.org, or book an appointment online by clicking “Book An Appointment” on our Appointment Page. Our address is 26 Brookline Blvd, Havertown, PA 19083 We look forward to hearing from you.